Welcome to The Neat Life Organizing Services. By using our services, you agree to the following terms and conditions, which outline the relationship between you ("Client") and The Neat Life Organizing Services, owned and operated by Jessica Oickle ("Contractor"). Please review these terms carefully as they govern your engagement with our professional organizing services.

1. **Service Scope**

The Neat Life Organizing Services provides customized professional organizing services designed to create orderly and efficient spaces. Projects are considered complete when the Client’s goals are met. The Contractor will use her discretion and skill to determine the details and timeline for each project, which will be communicated and agreed upon with the Client.

2. **Process Ownership**

Clients retain full ownership of their belongings throughout the organizing process. The Contractor will offer suggestions, including recommendations for purging unnecessary items; however, the final decision rests with the Client. Long-term success depends on the Client's willingness to maintain the organizational systems created. Recurring maintenance sessions can be scheduled as needed.

3. **Materials and Expenses**

The Contractor may suggest materials for organization solutions, but the cost of these materials is the responsibility of the Client.

4. **Payment Policy**

Payment is due upon project completion. Accepted payment methods include e-transfer, cheque, or cash. Any returned cheques will incur a $45 fee, plus any additional collection fees.

5. **Session Duration**

Organizing sessions typically last 4 hours, while full-day sessions are 7 hours. Shorter or longer sessions are less effective and are therefore discouraged.

6. **Appointment Confirmation**

The Contractor will confirm appointments by text or phone 24-48 hours in advance. If no confirmation is received, the appointment may be canceled and must be rescheduled.

7. **Cancellation and Rescheduling**

Clients must provide at least 48 hours' notice for cancellations or rescheduling. Cancellations or reschedules with less than 48 hours' notice may result in a $75 fee unless the new appointment is scheduled within 24 hours and completed within two weeks.

8. **Independent Contractor Status**

The Neat Life Organizing Services operates as an independent contractor. Nothing in these terms creates a partnership, joint venture, or employer-employee relationship between the Contractor and the Client.

9. **Confidentiality**

The Contractor is committed to maintaining the confidentiality and privacy of the Client’s personal belongings and information. All services adhere to the Professional Organizers in Canada (POC) Code of Ethics.

10. **Limitation of Liability**

The Contractor is not liable for any injury, loss, or damage to personal property that may occur during the provision of organizing services. By engaging in our services, you agree to release and waive any claims against The Neat Life Organizing Services.

11. **Insurance and Medical Treatment**

The Neat Life Organizing Services does not provide medical, health, or disability insurance. Clients waive any claims for compensation in the event of injury or medical expenses incurred during the project.

12. **Photographs**

The Contractor may take "before" and "after" photos of organized spaces. These photos will be used for internal solutions, marketing materials, and documentation purposes. No personal or identifying information will be included in these photos unless explicit permission is granted.

13. **Miscellaneous Provisions**

- Failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

- If any term is deemed illegal or unenforceable, the remainder of the agreement shall remain valid and in full effect.

- Neither party shall be liable for failure to perform obligations if prevented by circumstances beyond reasonable control, such as natural disasters, war, or industrial disputes.

By continuing to use The Neat Life Organizing Services, you acknowledge and accept these terms and conditions. If you have any questions, please contact us at hello@theneatlife.ca or (506) 644-8912.

**The Neat Life Organizing Services**

Owner & Operator: Jessica Oickle

Thank you for choosing The Neat Life Organizing Services!